Wholesale / B2B Contact & FAQ

Register Your Interest For Wholesale

Wholesale FAQ's

Can I get fabric samples/swatches?

Yes, swatches may be obtained for most fabric/designs. An option for ordering a swatch is found on relevant product pages (temporarily unavailable online). Unfortunately because filling an order for swatches involves many of the same steps required to fill a normal product order, we do have to make a small charge for swatches. This charge (up tp £10 max.) will be refunded on request if you subsequently make a single purchase in excess of £100.

Swatches of linen double damask and linen damask are available.

What is the widest fabric which Thomas Ferguson can weave?

Thomas Ferguson can weave Linen Damask fabric up to approx. 3m (117 inches) wide. Plain linen is also available in a similar maximum width. There is almost no limit to the length which can be woven.

If you require table or bedlinen of a wider width it is a common practice for the company to join fabrics with a side or centre seams to increase the width.

Do you supply sizes other than those listed?

Yes, this is what Thomas Ferguson specialise in, we are pleased to offer custom sizes in many of our collections.

For further information or to order a custom size, please contact us and we will be happy to help you.

Please note that custom items are not returnable unless defective, and as they are often designed, woven, finished and made up from scratch they can take 12-14 working weeks to complete. Where design work is required there will also be an extra charge.

Custom sizes which are made up from standard fabric will take only a few weeks, and can be fast tracked in a shorter period if required, at a small extra charge.

Please note we normally require orders for any special to be greater than £150.

Do Thomas Ferguson have any other designs?

Thomas Ferguson Irish linen has nearly 200 damask tablecloth designs. Most of these are from our 19th and 20th century archives and have not yet been put in a format to weave on a modern loom. Many have not been woven for many years.

If you want a very unique tablecloth or napkin woven from these archive designs please email for details. There will be an extra charge for design work.

Please see an album of our archived designs by clicking here.

Do Thomas Ferguson Provide a Cut & Sew Service?

Thomas Ferguson is primarily a weaving business. The company does have a few seamstresses and cutters, but this small team is employed exclusively to make up the table linen element of the company business.

The company does not provide a commission sewing service, nor does it work on customers own fabric as the capacity of the employees is fully utilised on Thomas Ferguson's own business.

Can you dye special colours for us?

The simple answer to this question is yes.

The main fabric widths Thomas Ferguson carry have a finished width of c.150cm and c.183cm. In these two widths we can supply special dye batches down to a about 250 metres in length. This figure can be reduced down to about 60 metres length, at an extra cost, for the 150cm width only.

In the wider widths up to c. 3 metres wide the minimum dye batch is also 250 metres.

For a special dye batch the lead time is approximately 6 to 9 weeks. Time is taken to match your colour and get the customers approval of the colour from a dyed swatch. Once the colour has been matched and approved repeat orders for the special colour can be around 4-5 weeks.

Do you offer Linen drop shipping?

We do.

Our product drop shipping enables retailers to sell Thomas Ferguson linens without having to hold large quantities of stock. You sell the product to the customer at a retail price which you decide. Once your customer has placed the order with you, you then place the order with the Ferguson online wholesale website, in the normal way, at a wholesale price. At the shopping basket stage, you add the new shipping address for your customer, and choose the shipping option. Ferguson's then send the product straight to your customer. This saves any further effort on your part, and also saves one extra shipping cost, from you to your customer. You invoice your own customer, and you keep the difference between wholesale and retail prices for your efforts.

Due to initial set up costs for the account we do ask that the first order is at least £300 (US $500 or €400). There is no limit after that. However, we would remind customers that the shipping costs can be disproportionately high on small or low value orders.

Thomas Ferguson's will not solicit your customer for sales thereafter.

If you have any queries regarding our drop shipping facility please do not hesitate to contact us.

Not had a reply from us?

We recommend giving us a call if this is the case. +44 (0) 28 4062 3491 It is the aim of Thomas Ferguson to reply to every genuine enquiry. There are a few reasons why we might not get back to customers.

1. Your email may have been stopped by our spam software.
2. Thomas Ferguson gets a lot of bogus or scam enquiries. The company has a few trigger points which indicate an inquiry being of this nature. Unfortunately it can sometimes catch genuine enquiries from good customers. It is a company rule not to enter into communication with potential scammers.
3. Even with good systems there can be human error of one type or another.

If we don't get back to you please don't give up. We really do want to help you. It's still difficult to beat a phone call.

How do I get wholesale prices?

To get Thomas Ferguson linens at wholesale prices you must register on the wholesale part of our site. Or speak to a member of the sales team.

The main purpose of offering wholesale prices is to enable third party companies to trade in Thomas Ferguson's Irish linen.

Thomas Ferguson Irish Linens is pleased to offer wholesale prices to trade customers who manufacture or sell linens, or to hotels, restaurants or laundries who use linen in significant quantities as part of their business.

We do not generally offer wholesale prices to businesses in unrelated trades who wish to buy small quantities for gifts, or for their own use. Simply being in business does not qualify a customer for wholesale prices.

Thomas Ferguson will offer discounts to business customers, from unrelated businesses, who wish to purchase significant quantities of linens for one-off promotions or gifts. This would normally be expected to be in excess of £1000 minimum.

Few manufacturers survive by offering wholesale prices for retail quantities.